Sinny and Sophia


Sinny is working at The Net Cafe. Sophia comes in the phone rings. Sinny answers it 0. Sophia goes to Sinny when she is talking, but she doesn't see Sophia

Siiny : Hello..... Yeah. This is The Net Cafe .....You want to talk to Sophia ? Sorry She is not here ......Sure no problem Bye.
Sophia : Sinny
Siiny: Hi Sophia !
Sophia Do you always answer the phone like that?
Sinny: Sometimes
Sophia: That's Not the way to answer the phone at work. You should say "Thanks for calling The Net Cafe, This is Sinny."
Sinny: I Know but what I say is OK,right ? I was friendly.
Sophia: Yes, but you were so informal.
Sinny: Custormers like friendly workers.
Sophia: We're sopposed to be friendly and professional.
Sinny: Oh...OK.
Sophia: I mean it. Sinny . I wouldnt want to have to tell our boss about it
Sinny : You'd tell Ron i dont answer the phone well enough ?
Sophia : i will if i have to
Sinny : all right then ! ... dont worry about it i'll be so professional that everyone will be happy
Sophia : i hope so .. ... ok.Sinny!
Sinny: thank you for calling the net cafe. this is Sinny! may i help you
Sophia : much better
Sinny": yes! sophia is available , may i ask who is calling .... one moment please
. .....sophia here you go , is customer . she want to talk to the manager
Sophia : hello this is sophia .. oh ! hi mom!